Contact information

Contact Information – Patriots Provipshop

Welcome to Patriots Provipshop. This website is operated by Patriots Provipshop. We are dedicated to serving our customers in Australia, providing a smooth, reliable, and customer-focused online shopping experience tailored specifically to the Australian market. All transactions and services are governed by the Australian Consumer Law (ACL) and applicable international regulations.

Official Business Details

  • Store Name: Patriots Provipshop

  • Website: www.patriotsprovipshop.com

  • Administrative Address: 2210 Bank Street 1034, Ottawa, ON K1V 1J5, Canada

  • Email: info@patriotsprovipshop.com

  • Phone: +31 6 31997860 (International Support)

⚠️ Important Notice on Returns

To ensure your request is handled efficiently, please note:

  • No Returns to Ottawa: Our registered business address in Canada is an administrative office and is not a return facility.

  • Authorization Required: Returns sent to the Ottawa office without prior approval will not be processed.

  • Procedure: To initiate a return, you must first contact our customer support team at info@patriotsprovipshop.com to receive a Return Merchandise Authorization (RMA) and specific instructions for our domestic logistics partners. For full details, please refer to our Return & Refund Policy.

Customer Support Hours

Our dedicated team is available to assist you via email. To better serve the Australian market, we operate during the following hours:

  • Monday – Friday: 09:00 AM – 05:00 PM (AEST/AEDT – Australian Time)

  • Saturday & Sunday: Closed

  • Response Time: We aim to respond to all inquiries within 24 business hours.